At BC Services, we pride ourselves on employing and training the most responsive, respectful account representatives to manage your inventory. Our employees are well-versed on all federal and state laws on collection services, and are tested and re-tested on these laws continually. They have experience working with clients and your customers to answer their questions and resolve their outstanding debt.
BC Services prides itself on the longevity of its employees, and we are an industry leader with our low employee turnover. Our training program is run by our Corporate Trainer who is an ACA International Certified Trainer. All personnel are required to pass a rigorous training program that tests their knowledge of state and federal regulations and ensures that they can provide excellent service to all consumers. BC Services invests in its employees so that we can pass excellent service on to you and your consumers.
Better employees lead to better customer interactions, which improves customer relations with your clients. We constantly work to improve the customer service experience for all of our clients through extensive training and certifications for our employees. Let our ongoing employee training programs give you the peace of mind that comes from reliable billing and accounts receivable services for your growing business.