In today’s ever changing regulatory environment, we know the importance of regulatory compliance for our clients. BC Services has a fully integrated, technologically sophisticated, compliance management system. We ensure your accounts are handled properly and that you are up-to-date with all regulatory changes that may affect your accounts.
Compliance Management Technology
BC Services uses state-of-the-art technology to ensure compliance including:
- Call Recording
- Call Monitoring
- Speech Analytics
- Consumer Compliance Tracking Software
- Employee Training Software
Professional Practices Management Systems (PPMS)
BC Services is among the 100 agencies nationwide that are PPMS certified through ACA International. PPMS certification is a comprehensive program with eighteen basic elements that relate to four primary business management areas:
- Overall management of the business
- Business activities
- Providing support to business activities
- Providing client confidence
Proactive Compliance Training
BC Services offers compliance training and education services for our clients that keep you up-to-date on regulatory changes and how they affect your business. We stay up-to-date with all state and federal laws and regulations for you.